Posts by Ben

You Ask. The Doctors Answer. Is Bedside Manner Really That Important?

The Doctors Answer - Good Bedside Manner

While good outcomes are the top priority for patients and providers, the way a patient perceives they are treated by their healthcare provider is nearly as important to them. And for good reason; studies show that bedside manner has a measurable effect on patient health. Understanding and improving the way your practice serves patients is…

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Four Low Cost Strategies To Grow A Medical Practice

Doctors Answer Tips to Grow Your Practice GrowingPlant

Building and sustaining a successful medical practice requires a balance of client retention and new client acquisition. No medical practice – no matter how robust or established it is – can rely solely on providing great care to patients as their only strategy for growth. As with any business, your medical or dental office must…

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Heading to The Hinman Dental Meeting

The Hinman Dental Meeting

We are very excited to head to our first Thomas P. Hinman Dental Meeting this  March 22-24 in Atlanta, Georgia. With 20+ years of providing low cost answering services to dentists, it’s time to share the secret  We have no doubt that we will also have a great opportunity to connect with folks in the…

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Welcome to new Employee Manager, Amanda Rooney

Call Professional welcomes new team member

The Doctors Answer is pleased to welcome Amanda Rooney to our team.  Amanda joins us following six years in the customer service and customer experience industry.Her track record and passion for retention and recruitment as well as her experience as a mentor and coach make her a valued addition to our team and to the…

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Our Top Tips to Start a Medical Answering Service

In the last 25 years, answering services, especially medical answering services, have become more norm than novelty. We often get asked for advice from people trying to emulate our model, and we took time to ask ourselves what we think we did differently to succeed. Here are some helpful tips for starting a medical answering…

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Why an Answering Service Is an Essential Part of a Disaster Management Plan

While the economics of hiring an answering service appears to be driving a rapid growth in the industry, medical answering services are in the spotlight for yet another reason—their role in ensuring seamless continuity for critical health services in times of unforeseen mishaps. While all businesses prepare for breakdowns in service, it is especially important…

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Why Answering Services Remain a No-Brainer in the Medical Profession

Doctors referencing a clipboard

Hiring, training, and maintaining staff that can consistently manage incoming calls 24/7, 365 days a year, even at peak call volume is extremely inefficient and yet exactly what is expected for a medical institution like a pharmacy or hospital. People don’t like but can live with being put on hold for a pizza order but…

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About The Doctors Answer

A Specialized Answering Service for Medical Professionals

The Doctors Answer provides specialized professional answering services specifically for the medical community at extremely low rates.

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